Your privacy

Privacy Policy

This Privacy Policy explains how Truxon Dispatch LLC (“Truxon Dispatch,” “we,” “us” or “our”) collects, uses, shares and protects information when you visit our landing page, submit a carrier application or communicate with us.

1. Information we collect

We may collect information you provide directly, including your name, carrier or company name, email address, telephone number, preferred contact method, Instagram username, carrier type, equipment, fleet size, authority age, MC or USDOT number, base location, preferred lanes, dispatch challenges, current load-booking method and desired start date.

We may also receive limited technical and source information, such as the page URL and campaign or referral label associated with your visit. Our hosting provider may process technical logs needed for security and reliable operation.

Please do not submit Social Security numbers, banking credentials, passwords, driver's-license images, insurance documents or other sensitive documents through the initial application.

2. How we use information

We use application information to review whether our dispatching services may fit your operation, respond to your request, contact you using your selected method, provide and improve services, measure marketing sources, protect the website from misuse, keep business records and comply with legal obligations.

3. Contact permission and opting out

If you give permission, Truxon Dispatch may contact you about your application and dispatching services by telephone, text message, WhatsApp or email. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to a text, asking us during a call, using an unsubscribe option when available or emailing info@truxondispatch.com.

4. Legal bases

Where applicable law requires a legal basis, we process information to take steps at your request before providing services, for our legitimate interests in responding to carrier enquiries and operating our business, with your consent for communications where consent is required, and to meet legal obligations. You may withdraw consent at any time without affecting processing already completed.

5. How we share information

We do not sell your personal information. We may share it with service providers that help us host the website, store applications, communicate by email or messaging, prevent fraud, maintain systems or obtain professional advice. These providers may use information only to perform services for us, subject to their agreements and applicable law. We may also disclose information when legally required or in connection with a business transaction.

6. Retention and security

We generally retain an application for up to 24 months after our last interaction, unless a longer period is needed for an active business relationship, a legal requirement or a dispute. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

7. Cookies and analytics

This public carrier application does not currently use advertising cookies. Our hosting provider may use strictly necessary technologies for security, authentication of the private owner dashboard and reliable delivery. If we add non-essential analytics or advertising tools, we will update this notice and provide choices where required.

8. Your privacy choices

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or a portable copy of your personal information. You may also have the right to complain to a privacy regulator. To make a request, email us using the address below. We may need to verify your identity before completing a request.

9. Children

Our services are intended for commercial motor carriers and adults. We do not knowingly collect personal information from anyone under 18.

10. Changes to this policy

We may update this policy as our services or legal obligations change. The “Last updated” date shows when the current version took effect. Material changes will be posted on this page.

11. Contact us

For privacy questions or requests, contact:

Truxon Dispatch LLC
info@truxondispatch.com